Paid subscribers of the Sierra Nevada Media Group — the Nevada Appeal, The Record-Courier, the Lahontan Valley News — have reported receiving recorded phone calls recently asking them to pay their bill or they won’t receive their “local newspaper.”
The phone message doesn’t specifically mention a publication by name or identify themselves.
If you receive this phone call, the Sierra Nevada Media Group believes it’s a scam and recommends not giving out any personal information or even answering the phone.
When customer service representatives call on behalf of the Sierra Nevada Media Group’s publications, employees — not a recording — will identify themselves as being from a publication.
If you have questions about your billing or customer service, you can call the Circulation Department at 775-882-2515 or 775-423-0353.