Carson City Health and Human Services is committed to serving the needs of the community. Whether it is providing vital healthcare services, offering public health programs, or addressing community concerns, the goal is to make Carson City a healthier and safer place to live. Continuous improvement depends on feedback from residents.
The CCHHS Customer Engagement and Satisfaction Survey provides an opportunity to share your experiences, thoughts, and ideas about the services and programs offered. Feedback is essential in understanding what is being done well and identifying areas for improvement.
Why Your Feedback Matters
Every program and service offered by CCHHS is designed with the community in mind. From immunization clinics and emergency preparedness to environmental health and family services, CCHHS strives to meet the unique needs of Carson City residents.
Participating in this Survey Allows Residents to:
Shape future services: Input helps identify areas where improvements are needed.
Ensure every voice is heard: Honest feedback provides valuable insights into the diverse needs of the community.
Support a healthier Carson City: Better programs and services contribute to a stronger, more engaged community.
Feedback is essential to ensuring CCHHS can grow and adapt to meet the needs of residents effectively.
What to Expect from the Survey
The CCHHS Customer Engagement and Satisfaction Survey is designed to be simple, quick, and completely anonymous. Key details include:
Transparent: The survey includes straightforward questions about experiences with CCHHS pro-grams and services.
Time-efficient: Completing the survey takes approximately 10 minutes.
Anonymous: Responses are confidential, encouraging honest and open feedback.
The survey covers topics such as:
• The quality and accessibility of services.
• The effectiveness of communication with the community.
• Overall satisfaction with CCHHS.
• Suggestions for new programs or improvements to existing ones.
• Insights provided by residents can help guide meaningful changes that benefit the entire Carson City community.
How to Take the Survey
Participating in the survey is easy! Options for participation include:
Online: Visit www.GetHealthyCarsonCity.org to access the survey. The survey is available in either English or Spanish.
Social media: Follow the CCHHS Facebook page by searching for “Carson City Health and Human Services.”
The deadline to complete the survey is Friday, Jan. 31.
How Feedback Will Be Used
After the survey is completed, responses will be carefully reviewed and analyzed. The information gathered will be used to:
• Identify areas for improvement.
• Develop new programs to address unmet community needs.
• Enhance communication and outreach efforts to ensure residents have access to essential information.
Key findings from the survey will be shared with the community to demonstrate how input has influenced the direction of CCHHS and contributed to changes that better serve residents.
Building a Healthier Carson City
Participation in the CCHHS Customer Engagement and Satisfaction Survey is an investment in the future of your Carson City community. Taking a few minutes to provide feedback will help shape programs and services that positively impact all residents. A strong, healthy community starts with listening to its members. Together, we can build a healthier Carson City!
For information about services and programs available to you through Carson City Health and Human Services, please visit gethealthycarsoncity.org/, or call 775-887-2190. You can visit the CCHHS office at 900 E. Long St. in Carson City or follow CCHS on Facebook at face-book.com/cchhs, or Instagram @GetHealthCarsonCity.