Letters to the editor for Sunday, July 14, 2013
Water-bill increase is an unfair burden
A fee, no a tax, or maybe just an assessment, what is it Mr. Mayor?
I’m sure I could afford the King George III Tea Tax, but I can’t afford your increase in the water bill.
Richard L. Lewis
Carson City business deserves high praise for its great service
It appears individuals write to the editor to protest a service, event, individual behavior, or political policies. I am writing to acknowledge great service from a local Carson City business.
I took my wave runner jet ski into Michael’s Cycle Works to be serviced. It was a hot day before the Fourth of July, and I asked the mechanic how much it would be before I left. He quoted a price, but on the way to a Fourth of July destination, I received a call stating the runner was ready to be picked up. I was shocked with a price over $200 of what was quoted.
When I returned to Carson City, I went to Michael’s Cycle Works and explained the situation. Tim Lewis, the service manager, gently explained the charges on the bill, which seemed justified. He continued, “Let’s see what I can do for you.” Minutes later the invoice was altered. Whether Michael’s Cycle Works broke even on the service did not matter; what did matter was this very savvy businessman realized the importance of outstanding customer service.
I continue to be impressed by the quality of individuals and businesses that reside in Carson City and feel very blessed to call this city my home.